📅 Jump to Year:
→ 2025 | 2024 | 2023 | 2022 | 2021
2025
2024
✍️Year in Review:
In 2024, my focus was on modernizing endpoint management, strengthening authentication practices, and improving user-facing IT workflows. I implemented Intune-based management, transitioned away from legacy MFA methods, and collaborated on budget forecasting and event readiness — all with a focus on long-term scalability and user experience.
2023
✍️Year in Review:
In 2023, my work centered around compliance readiness and communication platform modernization. I helped lead efforts to address HIPAA recommendations, streamline fax and SMS systems, and coordinate enterprise-wide livestream events. These initiatives improved operational agility and positioned IT as a key partner in business continuity.
2022
✍️Year in Review:
2022 was centered around improving repeatability and visibility in IT operations. I developed project rollout templates, contributed to strategic budget planning, and supported major infrastructure changes like phone system migrations and cloud-based surveillance upgrades. These efforts helped create more scalable processes across support and deployment teams.
2021
✍️Year in Review:
In 2021, I focused on strengthening core infrastructure and security across the organization. This included wireless network optimizations, VPN modernization, and post-penetration test remediations. I also supported large-scale company livestreams and budget planning — reinforcing IT’s operational and strategic value.
2020
✍️Year in Review:
2020 was heavily shaped by the organization’s rapid shift to remote work. I led the rollout of standardized WFH kits, transitioned core infrastructure to a co-located data center, and helped modernize contact center technology. These changes enhanced business continuity and user experience during a highly transitional period.
2019
✍️Year in Review:
2019 was all about laying the foundation for scalable IT operations. I introduced recurring hardware lifecycle programs, launched centralized print and password management solutions, and streamlined support with automation. These initiatives improved standardization, reduced manual effort, and enhanced visibility across the environment.
2018
✍️Year in Review:
In 2018, I led several transitions that supported growth and infrastructure maturity. I helped move legacy workgroup sites into a centralized domain, modernized file storage for collaboration, and deployed a new payment system. Each project contributed to stronger system alignment and operational efficiency.
2017
✍️Year in Review:
2017 focused on establishing the foundation for secure, connected, and supportable IT operations. I helped expand site-to-site connectivity, standardized endpoint security, and introduced credential management for the IT team. These early investments supported future growth and improved risk posture.
PROJECT TAGS:
Cloud & Hosting | Identity & Access | Network & Connectivity | Security & Compliance | Technology Planning |
Endpoint Management | Infrastructure | Operational Strategy | Support & Service Delivery | Vendor & License Management |
Governance & Policy | Licensing Strategy | Process Improvement | Systems Integration | Workflow Automation |